Privacy Policy
Effective Date: 11/06/2025
Welcome to our app! This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application that provides fresh sea fish delivery services ("App").
1. Information We Collect
- Location Data: We collect your device's precise location to help you select your delivery address quickly and accurately. Location access is required to optimize delivery services and show relevant local offers.
- Mobile Number: We use your mobile number for registration and authentication via OTP (One Time Password).
- Email Address: Your email may be collected to send order confirmations, updates, and support responses.
- Order Information: We store your order details to process and manage your deliveries.
- Device Information: We may collect non-personal data such as device type, OS, and app version for analytics and app improvement.
2. How We Use Your Information
- To deliver your orders efficiently to your location.
- To verify your identity and manage user registration through OTP.
- To provide customer support and respond to your inquiries.
- To send transactional notifications related to your orders.
- To improve our app’s functionality and user experience.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your data with:
- Delivery partners and logistics providers for order fulfillment.
- Service providers who help us manage and maintain the app.
- Authorities when required by law or legal process.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Choices
- You can disable location services in your device settings, but this may affect app functionality.
- You may request to delete your account and personal data by contacting our support team.
6. Children's Privacy
Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app or on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@picobytes.in
Phone: +91 73970 66809
By using our app, you agree to the terms of this Privacy Policy.